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Helping Leaders Make Confident Technology Decisions

Whether you're getting more out of the technology you already have or exploring what's next, we bring the clarity and strategy to help your organization run smoother, save time, and make the most of your resources.

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Business Meeting Discussion

What is this actually costing you?

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Most leaders don't have a line on the budget labeled technology we aren't using well. It shows up other ways — the report that takes three days, the software nobody opens, the same information typed into three different systems.

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It's hard to say precisely what that costs. The exact number depends on your business, and finding it is part of the work. But you can get close enough to decide. Research published this year found the average U.S. worker loses close to twelve hours a month to technology that doesn't quite work. Take that against your own headcount and what an hour of your team's time actually costs you. For a 25-person organization, that arithmetic lands somewhere north of $100,000 a year in capacity.

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You will not get all of that back. Nobody does, and we won't pretend otherwise. But if a year of focused work recovers even a tenth of it, the math on getting help stops being a hard question.

Does any of this sound familiar?

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  • The same information gets entered into more than one system

  • You're paying for software that nobody really uses

  • A project started with good intentions and quietly stalled

  • Getting a straightforward answer out of your systems takes days

  • You made a purchase you're still not sure was right

  • Something broke, or nearly did, and it had everyone's attention for a week

  • You keep hearing you should be doing something with AI, and you're not sure where that even starts

  • Your team has workarounds nobody ever wrote down

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None of these are unusual, and none of them mean anyone did anything wrong. They're just what happens when technology grows one decision at a time. Naming them is the first step.

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Start your Technology Strategy Assessment — about ten minutes.

About AI, since everyone's asking

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If you've been wondering whether you should be doing something with AI, that question is welcome here. So is the honest answer, which for a lot of organizations starts with "maybe" — and here's what would make it worth doing:  Most of the work of becoming AI-ready isn't AI work. It's building the correct foundation underneath it.

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See what that actually involves →

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The person you will be working with...

I'm a physicist by training and a technology strategist by trade. My first job was making sure military flight simulators matched what would actually happen in the air. Two decades later I do the same thing for businesses — making sure the technology reflects how the work really happens.

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Along the way I've led technology for a nonprofit and a school, owned a $200,000-plus IT budget, negotiated the vendor contracts, and learned more than twenty different software platforms.

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What I'm best at is translation: taking something complicated and explaining it plainly, without the overwhelm.

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More about me →

Headshot of Jennifer Nelson

Empowering Leaders • Confident Decisions • Tech Strategy • Clarity • Trusted Partnership

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